The unique suite of products, that are extending and expanding functionality, efficiency,
interoperability and relevancy of Cisco Unified Communications and Contact Center products for all business worlds and enterprises, including finance, industrial, emergency and defense. This suite integrates solutions that can be tailored for any requirement or operational need, for any
environment, whether on-cloud, on-premises, or hybrid.
The unique suite of products, that are extending and expanding functionality, efficiency,
interoperability and relevancy of Cisco Unified Communications and Contact Center products for all business worlds and enterprises, including finance, industrial, emergency and defense. This suite integrates solutions that can be tailored for any requirement or operational need, for any
environment, whether on-cloud, on-premises, or hybrid.
Build True Unified Communication with CommX
Allows to playeither music or call waiting tone while subscriber is in a call.
Identifies the caller’s name on the phone screen using information about external phone numbers.
Allows automatic re-dialing to external callers.
Service which creates “mini-call-centers”, built on hunt group capabilities, independent of Cisco CCX/ CCE.
Multi self-service capabilities for end user (speed-dial, BLF, notifications, clock alarm, background, etc.)
Enables the assigning, addition and association of phones to users and manages settings in a clear, structured and hierarchical manner.
End-to-end Monitoring & Management Service for UC & CC solutions
Ad-hoc conferences and joining pre-defined clients to it with single button press.
Radio over IP streaming, PTT, hotlines and integration with radio for interoperability over Cisco IP Phones and Jabber.
Intercom feature, integrated into solutions operating over IP, streaming between Cisco IP Phones.
Point-to-Point emergency line.
Full recording service for plain or secured calls (RTP/SRTP). Supports BIB and Forking platform.
Log in/out to phone or device associated to the user automatically by connecting to the computer. Full IP phone/Jabber integration.
Including voice, video, chat, PTT and map/location services.
System API for third-party call management.
Including voice, video, chat, PTT and map/location services.
Finesse agent that simplifies login/logout process into CCX.
Data base integration tool for Cisco CCX, that simplifies and reduces the cost of integration with 3rd party data base
Simplifies and reduces the cost of integration with third-party databases.
Automatic simplified call center operation during weekends and holidays.
Expending and extending solution capabilities, additional feature set for business needs, integration
between on-premises & cloud platforms
Automated dialing and task assignment, integrated behavior collaborated across the entire system
Web interface, centralized controls, simplified management, and lower operational costs
Try & Buy, Pay as You Grow
Build True Unified Communication with CommX
Allows to playeither music or call waiting tone while subscriber is in a call.
Service which creates “mini-call-centers”, built on hunt group capabilities, independent of Cisco CCX/ CCE.
Ad-hoc conferences and joining pre-defined clients to it with single button press.
Identifies the caller’s name on the phone screen using information about external phone numbers.
Multi self-service capabilities for end user (speed-dial, BLF, notifications, clock alarm, background, etc.)
Allows automatic re-dialing to external callers.
Radio over IP streaming, PTT, hotlines and integration with radio for interoperability over Cisco IP Phones and Jabber.
Intercom feature, integrated into solutions operating over IP, streaming between Cisco IP Phones.
Full recording service for plain or secured calls (RTP/SRTP). Supports BIB and Forking platform.
Log in/out to phone or device associated to the user automatically by connecting to the computer. Full IP phone/Jabber integration.
Enables the assigning, addition and association of phones to users and manages settings in a clear, structured and hierarchical manner.
Including voice, video, chat, PTT and map/location services.
Automatic simplified call center operation during weekends and holidays.
End-to-end Monitoring & Management Service for UC & CC solutions
Simplifies and reduces the cost of integration with third-party databases.
Allows to playeither music Customized dynamic layouts, thresholds and option for billboards, tables, gauges.or call waiting tone while subscriber is in a call.
System API for third-party call management.
Point-to-Point emergency line.
Finesse agent that simplifies login/logout process into CCX.
Including voice, video, chat, PTT and map/location services.
consists of communication analysts, communication engineers
and communication architects,
many of whom are CCIE and CCNP certified.
Since 2005 we design and develop communication solutions including unified communications and contact center systems, call management services and RoIP/VoIP emergency-related products.
With vast experience in designing and executing of large-scale network and communication projects,
we have led Israel’s largest communications projects in recent years and deployed our systems in leading enterprises, defence-oriented deployments and telco infrastructures.
