About Priority

Established in 1986, Priority is a leading provider of agile, open, and scalable cloud-based business management solutions, trusted by over 75,000 customers worldwide. Powered by AWS and recognized by Gartner and IDC for its innovation, Priority delivers real-time access to critical business data, empowering organizations of all sizes to increase operational efficiency, make informed decisions, and enhance customer experiences.

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Backed by global investors including Blackstone, TA Associates, and Fortissimo Capital, Priority continues to expand its capabilities across industries such as ERP, retail, and hospitality. Its modular ERP platform integrates financial management, CRM, supply chain, and more, while dedicated retail and hospitality solutions streamline inventory, customer engagement, reservations, and guest communications. Built with mobile-first capabilities and the latest technologies, Priority enables businesses to stay agile, discover new growth opportunities, and outperform competitors in today’s dynamic market.

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Challenges

With the acquisition of five distinct companies, Priority inherited a set of successful on-premises products, each with a substantial existing customer base. The company faced the critical challenge of transforming these products into modern SaaS offerings while ensuring minimal disruption to customers and preserving product excellence.

This required a unified, cloud-first strategy supported by a scalable architecture, clear execution plans, and expert guidance.

Key challenges included:

• Designing cloud-native architectures for legacy applications
• Aligning multi-product migrations with business and technical priorities
• Securing migration funding and stakeholder buy-in
• Executing complex SaaS transitions on time and within budget

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Solution

To lead this multi-stream transformation, Priority partnered with Commit, an AWS Premier Partner. Commit delivered an end-to-end engagement, from architectural planning to execution support, backed by AWS’s Migration Acceleration Program (MAP).

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Commit played a pivotal role in:

• Structuring the cloud migration roadmap for multiple business units
• Securing AWS funding and aligning the business case
• Deploying cross-functional cloud experts to design scalable, secure solutions
• Driving the migration and modernization of each product line with tight timelines and controlled budgets

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With Commit's strategic and technical support, Priority was able to manage a complex transformation initiative across five product lines, all while maintaining business continuity.

Results

• Cloud-first SaaS Enablement: Priority successfully transitioned key products from on-prem to SaaS, setting the foundation for scalable growth, operational efficiency, and accelerated time-to-market.
• Streamlined Execution: With Commit’s support, migrations were completed within budget and timelines, reducing risk and ensuring a smooth transition for Priority’s extensive customer base.
• Access to AWS MAP Funding: Commit helped Priority unlock AWS support through the MAP program, significantly offsetting the cost of migration and accelerating adoption.
• Strategic Partnership: The collaboration between Priority and Commit established a framework for future cloud initiatives, anchored in trust, agility, and shared success.

Priority’s transformation journey demonstrates the importance of expert-led planning and execution when scaling SaaS operations in a multi-product, global environment.

“Moving to the cloud is a complex journey. It requires a solid architectural foundation, a clear plan, and precise execution. Commit supported us end-to-end with a complete package: they helped us secure funding from AWS, provided a dedicated team of experts, and ensured we executed the migration on time and within budget.”

‍Hemdat Cohen-Sharaga, Former VP R&D, Priority

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